The Oslo Alabaster Pendant Light suspends a solid ring of natural alabaster from three faux-leather straps, each one cradling the stone from underneath and looping back up to a brushed brass ceiling plate. Nothing clamps or bolts through the ring — it rests in the straps the way a saddle sits on a horse, held by the geometry rather than by hardware.

The ring itself is turned with a rounded, torus profile rather than a flat band, so light escapes along a continuous curved surface and the stone reads as one uninterrupted glow with no bright spot anywhere on it. Stitched edges and small brass rivets run the length of each strap, visible at arm's length and part of why the fixture holds up in a room where people sit close to it. Because every ring is cut from natural alabaster, the grey and amber drift running through it belongs to that piece alone.

Two Fixtures in One

Quiet Stone by Day, a Ring of Light by Night

 

Alabaster is one of the few materials that changes character when you switch it on. Because this ring is solid stone with a rounded profile all the way round, the change runs the entire circumference at once — there is no lit face and unlit back.

Switched Off

A Carved Ring, Nothing More

Unlit, the ring reads as pale carved stone with faint grey drift running through it, and the straps become the strongest visual element — warm brown against cool white. By daylight the whole thing behaves like a sculpture suspended from the ceiling rather than a light fitting.

Switched On

Honey-Gold, All the Way Round

Lit, the stone warms to honey-gold and the drift that was almost invisible draws itself around the circumference. Because the section is rounded rather than flat, the glow has no hard edge anywhere — and from beneath there is no source to look into, only lit stone.

The honey tone is built in. The LED is integrated, so there is no bulb to buy and no chance of fitting the wrong colour temperature — a cool-white source would turn this stone grey rather than gold, and that is the single most common way an alabaster fixture disappoints. Pair it with a TRIAC wall dimmer and the warmth comes further forward as the level drops.

Why Warm Light Matters with Stone →

How It Hangs

Three Straps, One Ring of Stone

The alabaster ring is cradled from below by three stitched straps, each looping under the stone and back up to a single brass ceiling plate. The straps are made to a fixed length, so measure your ceiling before ordering.

ABrass ceiling plate — fits one standard junction box

BThree stitched straps — faux leather, brass rivets, fixed length

CAlabaster ring — solid stone, rounded profile, glows all round

DClearance — 7 ft from the floor, 30–36″ above a tabletop

Where to Hang It

Above a Dining Table

The ring reads well from every seat because there is no visible source to look into — light comes off the stone itself. Choose a diameter roughly 12″ less than the table width.

Base of the ring 30–36″ above the tabletop

Over a Kitchen Island

A single ring covers an island that would otherwise need two or three pendants, and it keeps the sightline across the counter open rather than breaking it into segments.

30–36″ above the countertop

In an Entryway or Foyer

Centre it in the space rather than over the door, and check the ring sits clear of the door swing. The larger diameters suit a double-height entry, where the straps read as part of the composition from below.

7 ft clearance from the floor

In a Bedroom or Living Room

Centre it on the bed or the seating group rather than the room, so the ring reads square from the doorway. Pair it with a TRIAC dimmer here — alabaster at a low level is where the material is at its best.

Above standing eye level, clear of walkways

Before you install: Hardwired, for indoor dry locations, and we recommend a licensed electrician. The straps are a fixed length and cannot be shortened or extended on site — measure from your ceiling to where you want the ring, and tell us before we build it. A solid alabaster ring also carries real weight, so confirm your ceiling box is rated for it, and the larger diameters may need bracing above the ceiling. Support the ring while the straps are being fixed, and handle it by the stone rather than by the straps.

View the Installation Guide →

Shipping Made Simple

We’ve got you covered with easy and reliable shipping options

Total Delivery Time = Processing Time + Shipping Time

Processing or Handling Time :
The processing time begins from the date you place your order. It usually takes 3 to 5 Business Days (Monday to Friday) to process your order. Once we’ve processed it, we can then ship it.

Customized products: Customized lighting fixtures require additional production time. Please note that the processing of such orders may require an extra 5-12 business days, and the total estimated delivery time will be extended accordingly. 

Shipping Charge and Transit Time:
Free Standard Shipping (25-40 business days): Free for all orders.
Expedited Shipping (9-14 business days): Faster delivery is available—please read our Shipping Policy for specific fees.

Thank you for shopping with us. We understand that you want every item you purchase to perfectly suit your home. To ensure a pleasant and worry-free shopping experience, please read the following policy carefully before making your purchase.

1. Return Period and Product Condition

Our standard return policy is valid for 30 days from the date you receive your order. If more than 30 days have passed since delivery, unfortunately, we cannot offer a refund or exchange.

Important: Items that have been installed, have broken wiring, or loose crystals are not eligible for return.

All returned items must meet the following requirements:

• Original Condition: Must be unused, unworn, and include all original tags, labels, and packaging.

• Complete Accessories: All accessories, manuals, and included items must be intact. Items requiring assembly must be returned unassembled.

• Proof of Purchase: You must provide a valid order number or proof of purchase.

Exceptions – Cannot Be Returned:

• Customized, modified, or special-order items (including products marked “Custom Invoice,” “Made to Order,” or “Final Sale”).

• Items not in their original condition or packaging (used or altered).

• Returns caused by misunderstanding the product listing.

2. Eligible for Returns/Exchanges

Customers are entitled to a full refund or replacement in the following cases:

1. The product is damaged due to quality issues or transportation.
   

2. Any item returned to sender undelivered.

3. Any item not delivered within 90 days.

For all eligible returns, we bear all costs and guarantee 100% return/refund or free replacement.

3. Not Eligible for Return/Exchange

Certain items are not eligible for returns or exchanges:

1. Products that do not qualify for the 30-day return policy.
   

2. Bespoke, custom, or special-ordered products.

3. Products not in original condition or packaging.

4. Shipping Costs for Customer-Initiated Returns

If a return is initiated due to the customer’s personal reasons, the customer is responsible for the return shipping costs. The exact fee depends on the chosen courier service. Customer-related reasons include:

• The customer feels the product does not meet their expectations;

• The customer finds the size too small or too large;

• The customer believes the color does not match expectations;

• The customer wants to return the product for personal reasons (e.g., changed mind or no longer needs the item);

• The customer ordered the wrong item or quantity;

• The customer did not carefully read the product description and is surprised by the product’s features or specifications.

5. Return & Exchange Process

Before returning any items (within 30 days), please contact our customer service team. Returns without prior authorization will not be accepted.

Step 1: Submit Your Request
Email support@hoailamp.com with:

• Order number

• Item(s) to return or exchange

• Detailed reason for return/exchange

• Photos if there is a quality issue

Step 2: Wait for Authorization

Before sending your package, you must contact Hoailamp via email to obtain an RMA (Return Merchandise Authorization) number. Items sent without authorization may not be processed.

Email: support@hoailamp.com

Once approved, please send your package to the following return address and follow the packaging instructions carefully:

Return Address:
Recipient: Zhang Lei
Address: Building 4, No. 80 Longxi Road, Jianghai District, Jiangmen City, Guangdong Province, China
Postal Code: 529080

Step 3: Package & Ship

• Take photos of the product and packaging before shipping to show it is in original condition.

• Include order confirmation, all original accessories, and packaging.

• Email us the tracking number after shipping.

Step 4: Refund or Exchange Processing

• Refunds:

  We will refund to your payment account after returned once the refund approved. Keep in mind that it may also take some time for your bank or credit card company to process and issue your refund. 

  If you paid with a credit or debit card, we will refund your money to the same card once we receive your return. Refunds will take 5-7 business days.

  If you paid with PayPal, we will refund your money to your PayPal account once we receive your return. Refunds will take approximately 1-3 business days.

  To check the status of your refund, please visit the your Account- Orders history page.

• Exchanges: We will process your return within 3–5 business days after receiving the returned item, and ship the replacement once the inspection is completed.

6. European Union 14-Day Cooling-Off Period

EU customers have the right to cancel or return an order within 14 days without justification. The item must be unused, with tags, and in original packaging, with proof of purchase.

7. Special Conditions

• Order Cancellation: Within 24 hours of confirmation, free of charge.

• Custom Items: Cannot be canceled.

• Non-Custom Items:

  • Cancel within 24 hours of placing the order, no cost.

  • Cancel after 24 hours but before shipment, $50 handling fee.

  • Once shipped, orders cannot be canceled.

8. Contact Us

If you have any questions about returns, exchanges, or cancellations, contact our customer service team:

• Email: support@hoailamp.com

• hone: +(502) 208-8886

Hoailamp reserves the right to update or modify this policy at any time without prior notice.

We are committed to providing a safe, secure, and seamless shopping experience. Protecting your personal information and payment security is our highest priority.

1. Website Security

We take online security seriously and implement industry-standard measures to protect your data throughout your browsing and shopping experience.

Secure Encryption:
Our website uses advanced SSL/TLS encryption technology. All data transmitted between your browser and our servers—including personal information and payment details—is fully encrypted to prevent unauthorized access or interception.

Privacy Protection:
We comply with strict privacy standards and only collect the information necessary to complete your order. All customer data is handled with care and protected through secure systems.

2. Payment Security

We use Shopify Payments to process all transactions securely and reliably. Every payment is protected by industry-leading security standards to ensure a safe checkout experience.

Accepted Payment Methods:
Visa, Mastercard, American Express, Diners Club, Discover, Shop Pay, and JCB.

Shopify Payments Security:
All payments are processed through Shopify Payments, a PCI DSS Level 1 compliant platform. It uses advanced encryption and fraud detection technologies to safeguard your payment information. Built on Shopify’s trusted infrastructure, it ensures every transaction is fast, secure, and reliable.

Important Note:
We do not store or have access to your credit or debit card information. All payment details are securely processed and encrypted by Shopify Payments throughout the entire transaction process.

3. Our Commitment

We are dedicated to providing a secure and worry-free shopping experience. If you have any questions regarding payment security or data protection, please contact our customer support team:

support@hoailamp.com

We are always here to help.