The Padana Alabaster Wall Lamp captures the grandeur of ancient Persian architecture through its elegant design inspired by majestic palace columns. Crafted with refined, high-grade natural alabaster, this vertical wall lamp offers a timeless appeal, effortlessly blending classical sophistication with contemporary form. It works beautifully as an elegant high-end corridor lighting masterpiece for upscale residential homes and boutique hotel projects.

Unique Product Features of the Padana Alabaster Wall Lamp

Featuring a multi-tiered segmented column structure embraced by delicate brushed brass rings, each piece showcases unique, one-of-a-kind natural stone veining. This luxury brushed brass wall light delivers a soft, warm ambient glow that eliminates harsh shadows. The translucent alabaster vertical scone layout brings incredible depth to formal dining rooms, residential living spaces, or grand entryways, acting as a stunning premium backdrop.

Technical Specifications and Size Dimensions

Please review the technical specifications and size dimensions of the Padana Alabaster Wall Lamp before final installation. This multi-tiered column stone sconce features a slim, space-saving depth, making it a spectacular choice for a segmented stone bathroom vanity lamp pair flanking a mirror. The universal voltage system ensures seamless functional compatibility across luxury global interior designs and modern architectural layouts.

Product Usage and Care Maintenance

This architectural natural stone fixture is curated exclusively for dry indoor ambient layouts, operating perfectly as a handcrafted luxury bedside wall lamp. To clean the delicate panels of your modern organic linear sconce, dust gently with a clean, dry microfiber cloth to remove residue. Avoid damp wiping, wet cleaning, or applying liquid chemical sprays to protect the fine metal finish from tarnishing over time.

The Padana Alabaster Wall Lamp offers an absolute focal point for premium interior renovations and commercial hospitality projects. Symmetrical placement of this luxury brushed brass wall light maximizes its structural visual balance along walkways. Upgrade your current layout with a Persian column inspired lighting theme that provides a lifetime of elegant high-end corridor lighting brilliance and timeless artistic value.

Note: Alabaster patterns vary by product. Our product and the pictures shown are different. Each piece with natural textures is unique.

Note: If you need to buy two, please buy the size with this (*2) logo, the price of two together is more favorable.

Features:

Specification:

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Total Delivery Time = Processing Time + Shipping Time

Processing or Handling Time :
The processing time begins from the date you place your order. It usually takes 3 to 5 Business Days (Monday to Friday) to process your order. Once we’ve processed it, we can then ship it.

Customized products: Customized lighting fixtures require additional production time. Please note that the processing of such orders may require an extra 5-12 business days, and the total estimated delivery time will be extended accordingly. 

Shipping Charge and Transit Time:
Free Standard Shipping (25-40 business days): Free for all orders.
Expedited Shipping (9-14 business days): Faster delivery is available—please read our Shipping Policy for specific fees.

Thank you for shopping with us. We understand that you want every item you purchase to perfectly suit your home. To ensure a pleasant and worry-free shopping experience, please read the following policy carefully before making your purchase.

1. Return Period and Product Condition

Our standard return policy is valid for 30 days from the date you receive your order. If more than 30 days have passed since delivery, unfortunately, we cannot offer a refund or exchange.

Important: Items that have been installed, have broken wiring, or loose crystals are not eligible for return.

All returned items must meet the following requirements:

• Original Condition: Must be unused, unworn, and include all original tags, labels, and packaging.

• Complete Accessories: All accessories, manuals, and included items must be intact. Items requiring assembly must be returned unassembled.

• Proof of Purchase: You must provide a valid order number or proof of purchase.

Exceptions – Cannot Be Returned:

• Customized, modified, or special-order items (including products marked “Custom Invoice,” “Made to Order,” or “Final Sale”).

• Items not in their original condition or packaging (used or altered).

• Returns caused by misunderstanding the product listing.

2. Eligible for Returns/Exchanges

Customers are entitled to a full refund or replacement in the following cases:

1. The product is damaged due to quality issues or transportation.
   

2. Any item returned to sender undelivered.

3. Any item not delivered within 90 days.

For all eligible returns, we bear all costs and guarantee 100% return/refund or free replacement.

3. Not Eligible for Return/Exchange

Certain items are not eligible for returns or exchanges:

1. Products that do not qualify for the 30-day return policy.
   

2. Bespoke, custom, or special-ordered products.

3. Products not in original condition or packaging.

4. Shipping Costs for Customer-Initiated Returns

If a return is initiated due to the customer’s personal reasons, the customer is responsible for the return shipping costs. The exact fee depends on the chosen courier service. Customer-related reasons include:

• The customer feels the product does not meet their expectations;

• The customer finds the size too small or too large;

• The customer believes the color does not match expectations;

• The customer wants to return the product for personal reasons (e.g., changed mind or no longer needs the item);

• The customer ordered the wrong item or quantity;

• The customer did not carefully read the product description and is surprised by the product’s features or specifications.

5. Return & Exchange Process

Before returning any items (within 30 days), please contact our customer service team. Returns without prior authorization will not be accepted.

Step 1: Submit Your Request
Email support@hoailamp.com with:

• Order number

• Item(s) to return or exchange

• Detailed reason for return/exchange

• Photos if there is a quality issue

Step 2: Wait for Authorization

Before sending your package, you must contact Hoailamp via email to obtain an RMA (Return Merchandise Authorization) number. Items sent without authorization may not be processed.

Email: support@hoailamp.com

Once approved, please send your package to the following return address and follow the packaging instructions carefully:

Return Address:
Recipient: Zhang Lei
Address: Building 4, No. 80 Longxi Road, Jianghai District, Jiangmen City, Guangdong Province, China
Postal Code: 529080

Step 3: Package & Ship

• Take photos of the product and packaging before shipping to show it is in original condition.

• Include order confirmation, all original accessories, and packaging.

• Email us the tracking number after shipping.

Step 4: Refund or Exchange Processing

• Refunds:

  We will refund to your payment account after returned once the refund approved. Keep in mind that it may also take some time for your bank or credit card company to process and issue your refund. 

  If you paid with a credit or debit card, we will refund your money to the same card once we receive your return. Refunds will take 5-7 business days.

  If you paid with PayPal, we will refund your money to your PayPal account once we receive your return. Refunds will take approximately 1-3 business days.

  To check the status of your refund, please visit the your Account- Orders history page.

• Exchanges: We will process your return within 3–5 business days after receiving the returned item, and ship the replacement once the inspection is completed.

6. European Union 14-Day Cooling-Off Period

EU customers have the right to cancel or return an order within 14 days without justification. The item must be unused, with tags, and in original packaging, with proof of purchase.

7. Special Conditions

• Order Cancellation: Within 24 hours of confirmation, free of charge.

• Custom Items: Cannot be canceled.

• Non-Custom Items:

  • Cancel within 24 hours of placing the order, no cost.

  • Cancel after 24 hours but before shipment, $50 handling fee.

  • Once shipped, orders cannot be canceled.

8. Contact Us

If you have any questions about returns, exchanges, or cancellations, contact our customer service team:

• Email: support@hoailamp.com

• hone: +(502) 208-8886

Hoailamp reserves the right to update or modify this policy at any time without prior notice.

We are committed to providing a safe, secure, and seamless shopping experience. Protecting your personal information and payment security is our highest priority.

1. Website Security

We take online security seriously and implement industry-standard measures to protect your data throughout your browsing and shopping experience.

Secure Encryption:
Our website uses advanced SSL/TLS encryption technology. All data transmitted between your browser and our servers—including personal information and payment details—is fully encrypted to prevent unauthorized access or interception.

Privacy Protection:
We comply with strict privacy standards and only collect the information necessary to complete your order. All customer data is handled with care and protected through secure systems.

2. Payment Security

We use Shopify Payments to process all transactions securely and reliably. Every payment is protected by industry-leading security standards to ensure a safe checkout experience.

Accepted Payment Methods:
Visa, Mastercard, American Express, Diners Club, Discover, Shop Pay, and JCB.

Shopify Payments Security:
All payments are processed through Shopify Payments, a PCI DSS Level 1 compliant platform. It uses advanced encryption and fraud detection technologies to safeguard your payment information. Built on Shopify’s trusted infrastructure, it ensures every transaction is fast, secure, and reliable.

Important Note:
We do not store or have access to your credit or debit card information. All payment details are securely processed and encrypted by Shopify Payments throughout the entire transaction process.

3. Our Commitment

We are dedicated to providing a secure and worry-free shopping experience. If you have any questions regarding payment security or data protection, please contact our customer support team:

support@hoailamp.com

We are always here to help.