Description
The Ondine Alabaster Globe Cascade Chandelier suspends a cascade of natural alabaster spheres from a single round brass canopy, each globe hanging on its own slim cable to form a sculptural cluster that tapers like falling water. Every sphere is cut from real alabaster, so its soft white tone and grey-to-amber veining are unique, and when lit the whole cascade glows warm and even with no glare — a statement multi-pendant chandelier for high ceilings, grand foyers and open stairwells.
31 Natural Alabaster Globes
A cascade of stone, falling in light.
The Ondine hangs 31 alabaster spheres from one round canopy, each on its own fine cable, so the cluster tapers like water pouring from a fountain.
Lit, every globe glows from within, turning a stairwell, foyer or double-height room into a column of soft, warm light.
Why This One
A Statement for High Ceilings
No. 01
31 Real Alabaster Globes
Every sphere is natural stone with its own white tone and grey-to-amber veining.
No. 02
Each Globe on Its Own Cable
Adjust every cable up to 59″ (1.5 m) to shape a tight cluster or a long cascade.
No. 03
Five Globe Sizes
From 8 cm globes for a slim stairwell to 25 cm globes for a grand atrium.
No. 04
Made for Tall Spaces
A drop of up to 118.1″ (300 cm) fills double-height foyers and stair voids.
Specifications
Features & Details
Features
Specification
Size & Hanging Guide
Five Sizes, One Cascade
Hanging Guide
Choose Your Globe Size
Tap a globe size to see its width and weight, shown to scale in a double-height foyer.
8 cm globes · 31 lights
Ø 12.9″ · 33 cm wide
Weight: 13 kg / 28.7 lbs · Drop: up to 118.1″ (300 cm)
Best for: Stairwells, narrow entries and tall powder rooms.
10 cm globes · 31 lights
Ø 15.7″ · 40 cm wide
Weight: 19 kg / 41.9 lbs · Drop: up to 118.1″ (300 cm)
Best for: Entryways, landings and above a small round table.
15 cm globes · 31 lights
Ø 23.6″ · 60 cm wide
Weight: 54 kg / 119 lbs · Drop: up to 118.1″ (300 cm)
Best for: Foyers and dining rooms. Needs structural ceiling support.
Heavy fixture: plan structural ceiling support with a professional before ordering.
20 cm globes · 31 lights
Ø 30.7″ · 78 cm wide
Weight: 126 kg / 278 lbs · Drop: up to 118.1″ (300 cm)
Best for: Double-height foyers and stair voids. Structural support and professional installation required.
Heavy fixture: plan structural ceiling support with a professional before ordering.
25 cm globes · 31 lights
Ø 39.4″ · 100 cm wide
Weight: 250 kg / 551 lbs · Drop: up to 118.1″ (300 cm)
Best for: Grand atriums, hotel lobbies and commercial spaces. Engineered structural support required.
Heavy fixture: plan structural ceiling support with a professional before ordering.
Shown to scale in a 17 ft (520 cm) double-height foyer at full drop. Every size keeps the same 118.1″ drop; only the globes and width change. Shorten the cables for lower ceilings, keeping at least 7 ft (213 cm) of headroom over walkways.
Ready to hang it? Follow our step-by-step guide.
Installation Guide →
Lit & Unlit
Stone by Day, a Column of Light by Night
Tap to keep it onOffOn
Switched off
A sculpture of white stone spheres with soft grey and amber veins, hanging like a frozen waterfall.
Switched on
All 31 globes glow from within, filling the space with warm, even light and no glare.
The photo switches itself on and off. Tap it to keep it lit; tap again to return to auto.
Where It Goes
Made for Tall, Dramatic Spaces
Install & Care
Hang It Safely, Keep It Glowing
Installation
Tap each step to tick it off.
Caring for alabaster
Natural stone needs only a light touch.
FAQ
Questions, Answered
Everything to know before you choose a size, install and live with the Ondine.
About the Chandelier
Are the globes real alabaster?
What are the canopy and fittings made of?
Will it look exactly like the photos?
Size & Weight
Which globe size should I choose?
How heavy is it?
What ceiling height do I need?
Cables & Installation
Can I adjust the cables?
Can I get longer cables?
Does the ceiling need extra support?
Who should install it?
Light, Care & Warranty
Are bulbs included?
Can I dim it?
How do I clean the globes?
What is the warranty?
Shipping Time & Costs
Shipping Made Simple
We’ve got you covered with easy and reliable shipping options
Total Delivery Time = Processing Time + Shipping Time
Processing or Handling Time :
The processing time begins from the date you place your order. It usually takes 3 to 5 Business Days (Monday to Friday) to process your order. Once we’ve processed it, we can then ship it.
Customized products: Customized lighting fixtures require additional production time. Please note that the processing of such orders may require an extra 5-12 business days, and the total estimated delivery time will be extended accordingly.
Shipping Charge and Transit Time:
Free Standard Shipping (25-40 business days): Free for all orders.
Expedited Shipping (9-14 business days): Faster delivery is available—please read our Shipping Policy for specific fees.
Refund and Return Policy
Thank you for shopping with us. We understand that you want every item you purchase to perfectly suit your home. To ensure a pleasant and worry-free shopping experience, please read the following policy carefully before making your purchase.
1. Return Period and Product Condition
Our standard return policy is valid for 30 days from the date you receive your order. If more than 30 days have passed since delivery, unfortunately, we cannot offer a refund or exchange.
Important: Items that have been installed, have broken wiring, or loose crystals are not eligible for return.
All returned items must meet the following requirements:
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Original Condition: Must be unused, unworn, and include all original tags, labels, and packaging.
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Complete Accessories: All accessories, manuals, and included items must be intact. Items requiring assembly must be returned unassembled.
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Proof of Purchase: You must provide a valid order number or proof of purchase.
Exceptions – Cannot Be Returned:
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Customized, modified, or special-order items (including products marked “Custom Invoice,” “Made to Order,” or “Final Sale”).
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Items not in their original condition or packaging (used or altered).
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Returns caused by misunderstanding the product listing.
2. Eligible for Returns/Exchanges
Customers are entitled to a full refund or replacement in the following cases:
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The product is damaged due to quality issues or transportation.
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Any item returned to sender undelivered.
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Any item not delivered within 90 days.
For all eligible returns, we bear all costs and guarantee 100% return/refund or free replacement.
3. Not Eligible for Return/Exchange
Certain items are not eligible for returns or exchanges:
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Products that do not qualify for the 30-day return policy.
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Bespoke, custom, or special-ordered products.
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Products not in original condition or packaging.
4. Shipping Costs for Customer-Initiated Returns
If a return is initiated due to the customer’s personal reasons, the customer is responsible for the return shipping costs. The exact fee depends on the chosen courier service. Customer-related reasons include:
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The customer feels the product does not meet their expectations;
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The customer finds the size too small or too large;
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The customer believes the color does not match expectations;
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The customer wants to return the product for personal reasons (e.g., changed mind or no longer needs the item);
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The customer ordered the wrong item or quantity;
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The customer did not carefully read the product description and is surprised by the product’s features or specifications.
5. Return & Exchange Process
Before returning any items (within 30 days), please contact our customer service team. Returns without prior authorization will not be accepted.
Step 1: Submit Your Request
Email support@hoailamp.com with:
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Order number
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Item(s) to return or exchange
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Detailed reason for return/exchange
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Photos if there is a quality issue
Step 2: Wait for Authorization
Before sending your package, you must contact Hoailamp via email to obtain an RMA (Return Merchandise Authorization) number. Items sent without authorization may not be processed.
Email: support@hoailamp.com
Once approved, please send your package to the following return address and follow the packaging instructions carefully:
Return Address:
Recipient: Zhang Lei
Address: Building 4, No. 80 Longxi Road, Jianghai District, Jiangmen City, Guangdong Province, China
Postal Code: 529080
Step 3: Package & Ship
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Take photos of the product and packaging before shipping to show it is in original condition.
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Include order confirmation, all original accessories, and packaging.
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Email us the tracking number after shipping.
Step 4: Refund or Exchange Processing
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Refunds:
We will refund to your payment account after returned once the refund approved. Keep in mind that it may also take some time for your bank or credit card company to process and issue your refund.
If you paid with a credit or debit card, we will refund your money to the same card once we receive your return. Refunds will take 5-7 business days.
If you paid with PayPal, we will refund your money to your PayPal account once we receive your return. Refunds will take approximately 1-3 business days.
To check the status of your refund, please visit the your Account- Orders history page.
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Exchanges: We will process your return within 3–5 business days after receiving the returned item, and ship the replacement once the inspection is completed.
6. European Union 14-Day Cooling-Off Period
EU customers have the right to cancel or return an order within 14 days without justification. The item must be unused, with tags, and in original packaging, with proof of purchase.
7. Special Conditions
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Order Cancellation: Within 24 hours of confirmation, free of charge.
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Custom Items: Cannot be canceled.
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Non-Custom Items:
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Cancel within 24 hours of placing the order, no cost.
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Cancel after 24 hours but before shipment, $50 handling fee.
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Once shipped, orders cannot be canceled.
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8. Contact Us
If you have any questions about returns, exchanges, or cancellations, contact our customer service team:
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Email: support@hoailamp.com
Hoailamp reserves the right to update or modify this policy at any time without prior notice.
Secure Payment Policy
We are committed to providing a safe, secure, and seamless shopping experience. Protecting your personal information and payment security is our highest priority.
1. Website Security
We take online security seriously and implement industry-standard measures to protect your data throughout your browsing and shopping experience.
Secure Encryption:
Our website uses advanced SSL/TLS encryption technology. All data transmitted between your browser and our servers—including personal information and payment details—is fully encrypted to prevent unauthorized access or interception.
Privacy Protection:
We comply with strict privacy standards and only collect the information necessary to complete your order. All customer data is handled with care and protected through secure systems.
2. Payment Security
We use Shopify Payments to process all transactions securely and reliably. Every payment is protected by industry-leading security standards to ensure a safe checkout experience.
Accepted Payment Methods:
Visa, Mastercard, American Express, Diners Club, Discover, Shop Pay, and JCB.
Shopify Payments Security:
All payments are processed through Shopify Payments, a PCI DSS Level 1 compliant platform. It uses advanced encryption and fraud detection technologies to safeguard your payment information. Built on Shopify’s trusted infrastructure, it ensures every transaction is fast, secure, and reliable.
Important Note:
We do not store or have access to your credit or debit card information. All payment details are securely processed and encrypted by Shopify Payments throughout the entire transaction process.
3. Our Commitment
We are dedicated to providing a secure and worry-free shopping experience. If you have any questions regarding payment security or data protection, please contact our customer support team:
We are always here to help.
Ondine Alabaster Globe Cascade Chandelier
A waterfall,
turned to stone.
Ondine lets thirty-one globes of natural alabaster fall from a single brass canopy, each on its own cable, like drops of water caught in the moment before they land. Lit, the whole cascade glows soft and warm, from the top of the stair to the floor below.
Most chandeliers stop at the ceiling. Ondine is made for the space beneath it: the tall, empty volume of a foyer, a stairwell or a double-height living room, where a single fixture usually looks lost. Here, light travels the whole height of the room, and the stone stays beautiful even when it is switched off.
- Every drop is stone. Each globe is turned from natural alabaster and carries its own veining.
- You decide the fall. Every cable adjusts on its own, so the cascade can taper, spiral or follow a stair.
- Made for tall rooms. Foyers, stairwells and double-height spaces finally get a light that fills them.
- Soft light, no glare. The stone diffuses every G9 bulb, so you can look straight up the cascade without squinting.
- Beautiful by day. Unlit, the veined globes read like a sculpture of polished river stones.
Named for a water spirit, shaped like falling rain.
In European folklore, an ondine is a water spirit who lives in springs and waterfalls. Our design began with something far simpler: rain running off a roof edge and breaking into drops, each one catching the light for a second as it falls.
We wanted to hold that second still. Glass looked too sharp and too cold for water at rest, but alabaster, milky and lit from within, had the softness of mist. So every drop became a sphere of real stone, turned by hand.
Then we gave each drop its own cable instead of fixing them to a frame. That freedom is what makes Ondine feel like water: it can pour straight down a stairwell, pool above a table, or spiral through a double-height hall.
“Water, stopped mid-fall and turned to stone.”
One fixture, many ways to fall.
Every globe hangs on its own cable, so the outline is set on site, not in the factory. Pick a shape to see how the same thirty-one globes can be arranged.
Choose a shape
A classic taper: the centre globes fall lowest and the outer ring stays high, like water pouring from one point. The safest choice for a stairwell seen from below.
Each globe drops a little lower than the one before it, tracing a slow spiral. Beautiful in a round foyer or a double-height hall you walk around.
All globes hang at nearly one height, forming a soft cloud of light. Ideal above a long dining or entry table, where you want light close to the surface.
The cascade steps down from one side to the other, matching the pitch of a staircase so every step sits under the same soft glow.
Each globe hangs from its own brass cap and cable, adjustable up to 59″ (1.5 m). Your installer sets each length on site, so the shape can be fine-tuned to your ceiling and stair.
The five globe sizes, drawn to scale. Every size hangs to a full drop of 118.1″ (300 cm); from 15 cm up, plan structural ceiling support.
Thirty-one spheres, one block at a time.
A sphere is the hardest shape to carve from stone, and Ondine needs thirty-one that belong together. Most of the work is done by hand.
- Step 1
Chosen at the block
Raw alabaster is picked for clear, sound stone, with no cracks through the part each globe will come from.
- Step 2
Cut and turned round
Blocks are sawn into rough cubes, then turned slowly on the lathe and checked by hand until each one is a true sphere.
- Step 3
Hollowed from within
The centre is carved out through a small opening until the walls are thin enough for light to pass, which is where the glow comes from.
- Step 4
Sorted into a family
Finished globes are laid out together and matched by size and tone, so all thirty-one read as one cascade.
- Step 5
Capped, wired and lit
Each globe is polished to a satin face, fitted with its brass cap and cable, and lit to check the glow before packing.
We can steer the stone. We cannot copy it.
Alabaster is quarried, not manufactured, so the globes you receive will differ from every photograph here. Each one is turned from its own piece of stone, so its veining wraps all the way around the sphere.
In a cascade, placement matters as much as the stone. Because the lowest globes sit closest to the eye, we hang the calmest ones there by default and keep heavy seams higher up.
Tell us a direction
Paler and more even. Calm, milky globes with light veining. The cascade reads as one soft column of light.
Stronger grey movement. Globes with confident grey veins, for a cascade with more character by day.
Warmer, amber-toned. Honey-toned stone that glows the deepest amber at night. Lovely with wood and brass.
A natural mix. Our favourite: a gentle mix of tones, the way stone comes from the quarry.
Heavy veins kept high. The most strongly veined globes go to the top of the cascade, the calmest to the bottom, closest to the eye.
Matched to another piece. Send us a photo of your alabaster sconce or table lamp and we will choose globes to sit beside it.
Pick a direction above.
Add it to your order note, or message us after checkout.
We hand-select and sort your globes before they are capped.
We choose by hand toward your direction; natural stone always keeps some variation.
Every drop arrives whole.
Nests, one per globe
Every globe travels in its own fitted foam nest, packed apart from the canopy.
US shipping
Free shipping to the US with duties included, no surprise fees.
Day returns
Return it unused within 30 days of delivery.
Day warranty
A full year of cover on the canopy, wiring and stone.
FAQS
Can l customize the size, color, or material of a fixture?
Looking to make your lighting truly one-of-a-kind?
You can customize the size, color, and material of many of our fixtures! Explore all the possibilities and start designing your perfect piece on our Customization Page.
Have questions or specific requests? Our team is happy to help: Email: support@hoailamp.com
What is the voltage? Is it suitable for use in the United States?
Wondering if this light works with your local voltage? The U.S. standard is 110–120V, and Europe uses 120–240V. We can also customize the voltage to fit your needs. For more details on global voltage standards, check out our Global Voltage Reference Guide.
Are your products certified?
Yes, all of our lighting fixtures are certified to meet the safety and compliance standards of the regions they are shipped to, including SAA/CE Certifications and UL certifications. For more details on our certifications, visit our Certification Page.
Are there any customs duties?
Please be aware that all prices shown on our website do not include duties, local taxes, or any other import charges. In most cases, our parcels pass through customs without VAT being charged. However, for larger orders or certain circumstances, we may need to provide additional information to customs and cooperate with the buyer to supply the required paperwork.
Each destination country has its own import tax threshold, which determines the value of goods that can be imported before import duties are charged. Import duties, taxes, and other charges are not included in the item price or shipping cost. These charges are the buyer’s responsibility, and we are not liable for any delays caused by customs authorities in your country.
For more details regarding applicable fees, we recommend contacting your local customs office.
Are your lights dimmable?
Many of our fixtures are compatible with dimmer switches. Please check the product description or contact us to confirm dimming compatibility before purchase.
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